Effective Date: 02/01/2025

RTO Servicing, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you provide while using our website. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect We may collect the following types of information when you interact with our website:

• Personal information you provide voluntarily (e.g., name, email address, mailing address, phone number) when contacting us or when generating a rent-to-own contract on this website.
• Technical data such as your IP address, browser type, and device information may be collected automatically to improve website performance and security.

2. How We Collect Information We collect personal information only through the forms on our website. All information is provided voluntarily by the user.

3. How We Use Your Information We use your information solely to:

• Process new contracts and transactions.
• Provide customer support for the contracts, including monthly payment invoices and reminders.
• Improve our website and user experience.
• Communicate with you about your inquiries, orders, or updates related to our services.

4. No Third-Party Tracking We do not use third-party tracking tools, analytics services, or advertising networks that collect your data for targeted advertising purposes.

5. Data Sharing and Security We do not sell, rent, or lease your personal data to any data brokers, analytics companies or anyone that does not need the information to process contracts and provide customer service to customers. SMS consent or phone numbers collected for SMS purposes will not be shared under any circumstances for marketing purposes. Your information is only shared as necessary to:

• Process payments through secure payment providers.
• Comply with legal obligations or enforce our rights. We implement industry-standard security measures to protect your data from unauthorized access or disclosure.

6. How We Keep Your Data Safe We take the security of your personal information seriously and implement industry-standard measures to protect it. Our website uses Secure Sockets Layer (SSL) encryption on all parts of the site to ensure that all data transmitted between you and our servers remains secure. Additionally, we employ firewall protection, regular security audits, and strict access controls to safeguard your information.

7. Your Rights and Choices You have the right to:

• Access, update, or delete your personal data upon request.
• Opt out of receiving promotional emails by following the unsubscribe instructions.
• Opt out of receiving SMS messages by replying STOP to any SMS message received from us.

8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us If you have any questions about this Privacy Policy, please contact us at:

RTO Servicing, LLC
PO Box 999 Delta, CO 81416
office@rtoservicing.loans
(833) 510-4007

Thank you for trusting us with your information.